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We used 20 years of collaboration technology experience to successfully deploy enterprise social software to worldwide operations employees in a global fortune 300 manufacturing company. It took close collaboration with business leaders, development of strategies and tactics to use specific software features to address specific business needs. We developed an integrated communications plan that promoted the tool’s use and helped drive culture change. Finally we developed metrics to ensure we could evaluate the projects success and make changes as needed. The result was the most active community within the company by a factor of 20 to 1.

 

Read the Harvard Business Review story by Brad Power titled “New Ways to Collaborate for Process Improvement” to see how some very large companies are using social software internally to break down barriers and promote collaboration and innovation. Our owner assisted the author with his story.

 

In Sandy Carter’s book “Get Bold” you can read about how social media is being used by an array of companies for marketing and customer engagement. It also includes stories about companies using enterprise social software, including a report on a fortune 500 company whose manufacturing and research functions partnered with us for expertise in selecting tools, social engineering their processes and engaging their culture.

 

Please contact us if you have any questions or would like to start the discussion on how these tools might help your organization.

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